Refund policy

We want you to be 100% happy and satisfied with your order. If something isn’t quite right, you may return your order for a refund within 14 days subject to the following conditions:

- You have your order number available for proof of purchase
- Your return is within the 14 days of receiving your item/s
- Items are returned in original condition – unworn, unwashed with original packaging

To start a return, you can contact us at info@francosdad.com.au
If your return is accepted, we’ll send you a return shipping address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We are not responsible for return or exchange shipping costs.

You can always contact us for any return question at info@francosdad.com.au